Real-time dashboards and web analytics provide an opportunity to connect your online operations with other business operations. MD Technical provides real-time analytics tools that allow you and your employees to clearly see what is happening on your web site or e-store. Everyone in your organization can better respond to changing market conditions or new trends, resulting in better service for your customers.

 

Real-Time Dashboards: Real-Time Dashboards give you an interactive, real-time picture of every aspect of your business, enabling each of your employees to make better, smarter decisions. The Dashboard offers instant reports of key performance indicators, such as new sales orders, commissions, support cases, accounts receivable, or items to ship. As a result, you can better understand how well your Web presence is working for your business.

 

Web Analytics: Our E-Commerce solutions offer powerful, built-in Web analytics. Each customer record contains detailed site usage data, allowing you to gain better insight into browsing and buying patterns. You can view essential Web-based data, such as number of page hits, page view histories, number of new visitors, top referrals, keyword searches, rate of shopping cart abandonment, shopping activity analysis and more.

 

Customer Specific Site Activity: Our E-Commerce solutions allow you to drill-down to an individual customer record and review all of their activities on your site, including their shopping cart content, their pages viewed, their referring URL and keyword, their click-stream paths, and much more.

Additional Features: